Privacy Policy
1. Information We Collect
We collect personal information that you provide to us directly, including:
- Your name and contact details (email address, telephone number)
- Your postal address where relevant to correspondence
- A description of your matter as provided in enquiry forms or in the course of an engagement
- Pension-related documents you choose to share with us for the purposes of our services
We also collect limited technical information automatically when you visit our website, including your IP address, browser type, and pages visited. This information is collected through cookies and similar technologies.
2. How We Use Your Information
We use personal information for the following purposes:
- To respond to your initial enquiry and assess whether our services are appropriate to your matter
- To deliver the legal services you have engaged us to provide
- To prepare and send correspondence, written notes, submissions, and reports in connection with your engagement
- To maintain records of our professional engagements as required by our obligations under Malaysian Bar regulations
- To improve the functionality and content of our website based on aggregate, anonymised usage data
We do not use your personal information for marketing purposes unless you have expressly consented to receive communications of that nature.
3. Legal Basis for Processing
We process your personal data on the following bases under the PDPA 2010:
- Consent: Where you have provided information voluntarily through our enquiry form or in the course of our initial conversation
- Contract: Where processing is necessary for the performance of a legal services engagement you have entered into with us
- Legal obligation: Where we are required to retain records by law or by our regulatory obligations as members of the Malaysian Bar
4. Data Retention
We retain client files and engagement records for a minimum of seven years from the close of the engagement, in accordance with standard professional practice and regulatory requirements. Enquiry information from individuals who do not proceed to a formal engagement is retained for a period of twelve months. Website technical data is retained for a maximum of twelve months.
5. Confidentiality and Data Protection
All personal information and communications related to a legal matter are treated as strictly confidential. Legal professional privilege applies to communications between a client and our chambers. We implement appropriate physical and electronic security measures to protect personal data held on our systems against unauthorised access, loss, or disclosure.
Access to personal data within our chambers is limited to the practitioner and staff members directly involved in your matter. We do not share personal data with third parties except as described in section 6 below.
6. Sharing Your Information
We do not sell or transfer your personal data to third parties for commercial purposes. We may share information in the following circumstances only:
- With opposing parties, mediators, or tribunal bodies where necessary for the conduct of your legal matter, and only with your knowledge
- With professional service providers who assist us in delivering our services (such as document printing or secure electronic filing), under appropriate confidentiality obligations
- Where required by law, court order, or regulatory authority
7. Cookies
Our website uses cookies to support its basic operation. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
8. Your Rights
Under the PDPA 2010, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Withdraw your consent to the processing of your personal data (where processing is based on consent)
- Request that we cease processing your personal data in certain circumstances
To exercise any of these rights, please contact us using the details below. We will respond within 21 days.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.
10. Children's Privacy
Our services are directed at adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us and we will take appropriate steps.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the date of the most recent revision indicated at the top. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
12. Contact
For questions about this Privacy Policy, to exercise your rights, or to raise a concern about our data handling practices, please contact:
If you are not satisfied with our response, you may lodge a complaint with the Department of Personal Data Protection Malaysia (www.pdp.gov.my).